New Midtown location provides end-to-end event going experience for buyers and sellers
StubHub, the world’s largest ticket marketplace, today announced the opening of its flagship retail store location in New York City. Located just two blocks south of Times Square, the flagship store serves as an ideal destination for fans to find the events that are right for them, through technology and world-class customer service that simplifies buying, selling, and accessing incredible live experiences.
StubHub’s new flagship store features a full service desk for buying and selling tickets, expert customer service representatives to recommend events and assist fans on site, and an in-venue event space for artist meet and greets, autograph signings and speaking engagements. The store also includes other customer experience enhancements such as a photo booth and ticket kiosks where fans can find upcoming events around New York City and anywhere else around the world. These features are designed to create a better end-to-end customer experience for live event goers and strengthen StubHub’s commitment to connecting fans with inspiring event experiences across the globe.
“We are thrilled to open our flagship store in the heart of New York City to further serve our fans and inspire them to experience the world through incredible live events,” said Glenn Feinberg, Head of Flagship Operations at StubHub. “With this new store location, StubHub is creating a more personal relationship with our fans and providing them with an amazing event going experience in the greatest city in the world.”
StubHub uses technology to enhance and improve people’s live experiences, and the new flagship store serves as an extension of its award winning customer service. Whether online, mobile or in person, StubHub is dedicated to connecting fans to the artists, athletes and performers they love.
StubHub’s New York City flagship was designed by Gensler and is now open every day, Monday – Sunday, from 9am to 9pm. The flagship is located at 1412 Broadway on the corner of Broadway and 39th St in Manhattan. Come join us to plan your next live event experience!