Statement Regarding StubHub’s Event Cancellation and Refund Policy, In Light of Coronavirus (COVID-19)

StubHub has been actively monitoring the evolving situation related to the novel coronavirus (COVID-19). Our policies are designed to accommodate the needs of our buyers and sellers, and we’ll continue to review them as the situation progresses. 

Our policy is to provide a full refund with fees if an event is canceled. In addition, given the current environment, if an event is canceled, customers can opt to receive a StubHub coupon valued at 120% of the original purchase. This coupon can be applied toward a future event of their choosing. 

More details and FAQs are available on our dedicated help page

A list of impacted events can be found here.

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