StubHub Named An International Ticketing Partner For Rock in Rio 2017

São Paulo, April 5, 2017 – StubHub, the world’s largest ticket marketplace, today announced that it will be an authorized international ticketing partner for the 18th edition of Rock in Rio. The lineup for Rock in Rio includes major acts such as Lady Gaga, Bon Jovi, Maroon 5, Justin Timberlake, Guns N’ Roses, The Who, Red Hot Chili Peppers, and several others, and will take place in Barra Olympic Park, Rio de Janeiro, on Sept. 15-17 and 21 -24.

“StubHub connects people to inspiring experiences, and as the international ticketing partner for Rock in Rio, we will offer international fans an innovative, easy-to-use, secure platform to purchase their tickets to one the world’s most dynamic music festivals,” said Ricardo Noryo, StubHub Director of Partnerships in Latin America. “Since the 2013 edition of Rock in Rio, Rio de Janeiro, we have seen international ticket sales to events in Brazil more than double, and we may be looking forward to the most global edition of Rock in Rio to-date.”

As an international ticketing partner, StubHub will leverage its global marketplace to give music and festival fans in countries outside of Brazil easy, secure access to a great selection of ticket inventory for Rock in Rio. Tickets go on sale on StubHub.com and StubHub’s international sites this Thursday, April 6, and consumers outside of Brazil can use StubHub to purchase Rock in Rio tickets in their own language and currency.

“At Rock in Rio, we strive for a lineup composed of the biggest music acts worldwide and each year we are seeing a growing number of international attendees at the event,” said Roberta Medina, Rock in Rio executive vice-president. “Therefore, we chose StubHub as we want fans anywhere in the world to have the best possible experience buying their tickets for the event.”

StubHub’s 2016 acquisition of Ticketbis allowed it to expand its presence to 48 countries around the world and surface domestic and international events to consumers. The partnership with Rock in Rio follows similar, recently announced agreements with Major League Baseball’s Los Angeles Angels and Toronto Blue Jays, Mexico’s Tijuana Xolos football club, the Singapore Rugby 7’s and Brazil Rugby National Team.

Salut Bonjour: StubHub Launches French-language Capability

Cliquez ici ou faites défiler vers le bas pour lire en français.

The world’s largest ticket marketplace now available in both of Canada’s official languages

Today StubHub, the world’s largest ticket marketplace, launched French language capability for desktop, mobile app and mobile web to better serve Quebec and the rest of French speaking fans across Canada. With the launch of French language capability, StubHub continues its goal of providing a truly localized product on its safe and transparent marketplace for fans from coast-to-coast.

When fans visit StubHub.com, they will now have the option to choose whether to browse and shop in English or in French Canadian. Fans will also have access to the bi-lingual capability of StubHub’s award winning customer service. These features will a provide a world class user experience for fans looking to buy and sell tickets, safely and securely, to their favourite teams, artists and shows across the globe.

“We know that Quebecers love live events; in fact, Montreal is currently our third largest market in Canada and it has the potential to be even higher, with hundreds of events available in 2016 alone,” said Jeff Poirier, General Manager, StubHub Canada. “By launching a bilingual capability we’re thrilled to provide the user experience that French Canadians want and deserve to have. At StubHub, we’re focused on creating a truly Canadian product for consumers across the nation, as we continue to invest in 2017 to make that happen.”

The launch of French language capability comes at a great time, as several marquee events are set to take place in Quebec over the remainder of the year, including a playoff appearance by the Montreal Canadiens, a new and hopeful MLS season with the Montreal Impact, concerts by Coldplay, Ed Sheeran and Bruno Mars, and tons of festivals like Osheaga and Just-For-Laughs. Below are the top selling events taking place between now and the end of 2017:

Top 10 Concerts in Quebec by sales on StubHub (Apr. 5 – Dec 31, 2017)

  1. Coldplay
  2. Ed Sheeran
  3. Bruno Mars
  4. Lady Gaga
  5. The Weeknd
  6. Red Hot Chili Peppers
  7. Guns N Roses
  8. Roger Waters
  9. Tool
  10. Shawn Mendes


Top 10 Sports Events in Quebec by sales on StubHub (Apr. 5 – Dec 31, 2017)

  1. Tampa Bay Lightning at Montreal Canadiens
  2. Canadian Grand Prix
  3. Rogers Cup
  4. Atlanta United FC at Montreal Impact
  5. Harlem Globetrotters
  6. World Gymnastics Championship
  7. New York Red Bulls at Montreal Impact
  8. Toronto FC at Montreal Impact
  9. Columbus Crew at Montreal Impact
  10. Monster Spectacular

StubHub lance la version française de sa plateforme

La plus grande plateforme d’achat et de vente de billets au monde est maintenant offerte dans les deux langues officielles du Canada

StubHub, la plus grande plateforme d’achat et de vente de billets au monde, a lancé aujourd’hui la version française de son site Web, de son application et de son site mobile pour mieux servir le Québec et les francophones des autres provinces du Canada. Grâce à ce lancement, StubHub poursuit sa mission visant à proposer un produit résolument local aux amateurs de divertissement d’un océan à l’autre à même sa place de marché sûre et transparente.

Les visiteurs du StubHub.com pourront dorénavant naviguer et magasiner en français ou en anglais. Ils auront également accès au service à la clientèle primé de StubHub dans la langue de leur choix. Ces fonctionnalités leur procureront une expérience utilisateur inégalée quand viendra le temps d’acheter et de vendre des billets en toute sécurité pour assister à des concerts, à des manifestations sportives ou à des spectacles partout dans le monde.

« Nous savons que les Québécois raffolent des événements en direct. Actuellement, Montréal est notre troisième marché en importance au Canada et pourrait se développer encore plus, comme en témoignent les centaines d’événements offerts en 2016 seulement, a déclaré Jeff Poirier, directeur général de StubHub Canada. Nous sommes ravis d’offrir l’expérience utilisateur que les francophones désirent et méritent en lançant notre plateforme bilingue. StubHub a à cœur de créer un produit typiquement canadien à l’intention des consommateurs de partout au pays et continue d’investir dans ce but en 2017. »

Le lancement de la plateforme en français arrive à point nommé, puisque plusieurs événements de renom sont prévus au Québec cette année. Parmi ceux-ci, mentionnons la participation des Canadiens de Montréal aux séries éliminatoires, une nouvelle saison prometteuse pour l’Impact de Montréal, les concerts de Coldplay, d’Ed Sheeran et de Bruno Mars, ainsi que des tonnes de festivals comme Osheaga et Juste pour rire. Voici les événements qui ont généré les meilleures ventes de billets pour la période du 5 avril au 31 décembre 2017 :

Dix concerts au Québec ayant généré le plus de ventes sur StubHub (période du 5 avril au 31 décembre 2017)

  1. Coldplay
  2. Ed Sheeran
  3. Bruno Mars
  4. Lady Gaga
  5. The Weeknd
  6. Red Hot Chili Peppers
  7. Guns N Roses
  8. Roger Waters
  9. Tool
  10. Shawn Mendes

Dix manifestations sportives au Québec ayant généré le plus de ventes sur StubHub (période du 5 avril au 31 décembre 2017)

  1. Match à domicile des Canadiens de Montréal contre le Lightning de Tampa Bay
  2. Grand Prix automobile du Canada
  3. Coupe Rogers
  4. Match à domicile de l’Impact de Montréal contre l’Atlanta United FC
  5. Harlem Globetrotters
  6. Championnat du monde de gymnastique
  7. Match à domicile de l’Impact de Montréal contre les Red Bulls de New York
  8. Match à domicile de l’Impact de Montréal contre le Toronto FC
  9. Match à domicile de l’Impact de Montréal contre le Crew Soccer Club de Colombus
  10. Monster Spectacular

StubHub Releases 2017 Opening Day Excuse Report and Gives Fans The Perfect Excuse Letter

The Major League Baseball season kicks off in earnest today and plenty of fans, who just can’t bear missing out on the action of this American pastime – seeing their favorite players, hearing the crack of the bat, adding to the roar in the stadium as they’re hoping for a chance at the pennant, are planning to skip work or school to support their favorite teams on Opening Day.

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Click here to view StubHub’s Full 2017 Opening Day Report

Results of a Survey, announced today – conducted online by Harris Poll and commissioned by StubHub surveyed among over 2,000 American adults – finds that nearly one-quarter (24%) of American adults say they would make up an excuse to get out of school or work to attend MLB Opening Day and 23% have actually skipped school or work in the past to attend a baseball game!

Millennials (18-34-year-olds) are the most likely to skip for Opening Day:

  • Nearly one-third (30%) of millennial males say they are planning to skip work/school to attend an MLB Opening Day game this year.
  • 17% of millennials (male and female) say they are planning to skip vs 4% of those ages 45+.

The survey asked Americans what their top excuses to skip work or school for an MLB Opening Day would be:

  • 24% of Americans said they would make up an excuse
  • 13% said they would take a “sick day”
  • 7% said they would take a “mental health day”
  • 25% said they wouldn’t make up an excuse – they’d just be honest about where they were going

Sometimes, Opening Day is about more than just baseball.  The experience is truly a myriad of scents, tastes, sounds and energy that make it one of the most quintessential American traditions.

StubHub asked Americans what their favorite part of attending a baseball game is:

  • 47% of Americans cited the game itself
  • The other 51% are there to enjoy their afternoon or evening
  • Nearly 1 in 5 Americans (18%) chose either “the food” (9%) or the “people watching” (9%) as their favorite part of attending a baseball game
  • Hot dogs (38%) and alcoholic beverages (21%) topped the list of favorite ballpark treats Americans look forward to
  • Peanuts, the traditional 7th-inning stretch favorite, was further down the list at 15%
Survey Methodology:
This survey was conducted online within the United States by Harris Poll on behalf of StubHub from March 23-27, 2017 among 2,201 U.S. adults ages 18 and older. This online survey is not based on a probability sample and therefore no estimate of theoretical sampling error can be calculated. For complete survey methodology, including weighting variables, please contact PR@stubhub.com.

Get your excuse ready before your team’s home opener!

To arm fans who need an excuse to make it out to see their favorite players, StubHub has partnered with six MLB teams to provide excuse letters for Opening Day ticket buyers on StubHub to personalize:
Giants Excuse Letter
San Francisco Giants Home Opener Excuse Letter
New York Mets Home Opener Excuse Letter
New York Yankees Home Opener Excuse Letter
Chicago Cubs Home Opener Excuse Letter
Los Angeles Dodgers Home Opener Excuse Letter
Kansas Royals Home Opener Excuse Letter

StubHub’s 2017 Major League Baseball (MLB) Season Preview

MLB’s 2017 Opening Day Set to be Most Global Attendance In Recent Years; Cubs Maintain Strong Demand off Championship Win; Blue Jays, Mets and Royals Are Trending

  • MLB Opening Day and 2017 regular season games are set to be the most global in attendance in recent years.
  • The Chicago Cubs home opener and season show strong demand off of last year’s World Series win.
  • The Toronto Blue Jays, New York Mets, and Kansas City Royals recent successes pay off as demand for these teams has seen the most growth in the last three years.
  • The New York Yankees, Chicago Cubs, Cleveland Indians and San Francisco Giants have all seen a considerable increase in international sales from last season.

Cubs franchise set to hit record-breaking 2017 Opening Day and season.

  • The Chicago Cubs’ 2017 Home Opener is set to be the most successful opener in the franchise’s recent history based on ticket sales over the past five years.
  • Demand for Cubs tickets has seen consistent year-over-year growth since 2014 based on season game ticket sales.
  • Half of MLB’s top 10 most in-demand games for the 2017 season are Cubs home games.
  • Where sales are coming from for Cubs 2017 season:
    • More out of state fans as demand based on tickets purchased outside of Illinois has increased by nearly 5% from last season.
    • International interest for Cubs games has increased by 157% compared to this time last year based on tickets purchased by international fans (buyers outside of the U.S.). Cubs fans from 26 different countries have already purchased tickets for games this season compared to 21 countries last season.

Where are fans coming from for Opening Day?

Tickets for MLB’s 2017 Opening Day have been purchased by fans in a total of 30 different countries, significantly higher than last year’s count of 18 different countries for MLB’s 2016 Opening Day.
MLB_Opening_Day_International_Interest (1)
These international buyers make up 5% of the total number of tickets purchased on StubHub. After the U.S. and Canada, strong international MLB interest is also coming from Australia, UK, and Mexico.

Top 5 2017 Home Openers:

  1. San Francisco Giants Opening Day – vs Arizona Diamondbacks on Monday, April 10th
    • With a Monday Home Opener, does this mean SF fans are more likely to skip work for their game?
  2. Los Angeles Dodgers Opening Day – vs San Diego Padres on Monday, April 3rd
    • This game has the best value of the top 5 Home Openers with the lowest average ticket price currently at $158.
  3. Louis Cardinals Opening Day – vs Chicago Cubs on Sunday, April 2nd
    • The Cardinals have the distinction of hosting last year’s World Series Champs for their Home Opener.
  4. Atlanta Braves Opening Day- vs San Diego Padres on Friday, April 14th
    • The Braves have one of the latest start dates for their Home Opener, giving fans plenty of time to plan.
  5. Chicago Cubs Opening Day – vs Los Angeles Dodgers on Monday, April 10th

Top 10 Most In-Demand Games of 2017:

  1. Derek Jeter Jersey Retirement Ceremony, Houston Astros at NY Yankees on May 14th (Mother’s Day)
    • Demand is up 227% from the second highest selling game of the season, Chicago Cubs at Boston Red Sox on April 29th.
  2. Chicago Cubs at Boston Red Sox on April 29th
  3. David Ortiz Jersey Retirement, Los Angeles Angels at Boston Red Sox on June 23rd
  4. Chicago Cubs at Boston Red Sox on April 28th
  5. New York Yankees at Chicago Cubs on May 6th
  6. New York Yankees at Chicago Cubs on May 5th
  7. Tampa Bay Rays at Boston Red Sox on April 17th
  8. St.Louis Cardinals at Chicago Cubs on June 3rd
  9. Los Angeles Dodgers at San Francisco Giants on April 27th
  10. Toronto Blue Jays at Seattle Mariners on June 10th
    Top_10_Most_Indemand_MLB_Games_of_2017 (18)

Top 6 most popular MLB teams of 2017:

Based on team ticket sales to-date on StubHub.
Historically, these have been the most popular MLB teams on StubHub since 2014.

  1. Boston Red Sox
  2. Chicago Cubs
  3. SF Giants
  4. New York Yankees
  5. St.Louis Cardinals
  6. LA Dodgers

Most recently popular MLB teams:

Based on highest growth in ticket sales in the last three years on StubHub.

  1. Toronto Blue Jays
  2. Chicago Cubs
  3. New York Mets
  4. Kansas City Royals
  5. Houston Astros

Most popular pre-season MLB teams:

Demand based on highest growth in ticket sales on StubHub from 2016 to 2017 (pre-season sales).

  1. San Francisco Giants – Ticket demand has nearly doubled compared this time last year.
  2. Chicago Cubs
  3. New York Yankees
  4. Boston Red Sox

The most tech-savvy MLB fans:

Based on fans that purchase tickets on the StubHub app and mobile site the most since 2014.

  1. Dodgers
  2. New York Yankees
  3. SF Giants
  4. St. Louis Cardinals
  5. Chicago Cubs

What games are trending for teams after their Home Opener?

Top six most popular teams: Red Sox, Cubs, Yankees, Giants, Cardinals, Dodgers. Includes the increasingly popular Royals team and 2016 World Series contender, the Cleveland Indians.

  1. Boston Red Sox
    • Top three most in-demand Boston Red Sox games of 2017:
      1. Chicago Cubs at Boston Red Sox on April 29th
      2. LA Angels at Boston Red Sox (David Ortiz Jersey Retirement) on June 23rd
      3. Chicago Cubs at Boston Red Sox on April 28th – Lowest Average Ticket Price, $133
  1. Chicago Cubs
    • Top three most in-demand Chicago Cubs Games of 2017:
      1. NY Yankees at Chicago Cubs on May 6th
      2. NY Yankees at Chicago Cubs on May 5th – Lowest Average Ticket Price, $163
      3. St. Louis Cardinals at Chicago Cubs on June 3rd
  1. New York Yankees
    • Yankees are the MLB team with the highest jump in international sales compared to last season. 
    • International interest for the Yankees has nearly doubled in terms of the number of fans from different countries purchasing tickets. Pre-season sales for 2016 saw tickets purchased from a total of 24 countries while for this season to date, sales have come from 47 countries.
    • Top three most in-demand New York Yankees games of 2017:
      1. Houston Astros at NY Yankees (Derek Jeter Jersey Retirement Ceremony) on May 14th – #1 selling event by far
      2. Baltimore Orioles at NY Yankees on April 30th – Lowest Average Ticket Price, $49
      3. Boston Red Sox at NY Yankees on June 8th
  1. San Francisco Giants
    • Demand based on tickets purchased by international fans has increased by 65% from last year.
    • Top three most in-demand San Francisco Giants games of 2017:
      1. Los Angeles Dodgers at San Francisco Giants on April 27th
      2. San Diego Padres at San Francisco Giants on April 29th
      3. Cincinnati Reds at San Francisco Giants on May 14th – Lowest Average Ticket Price, $69
  1. St. Louis Cardinals
    • The top three most in-demand St. Louis Cardinals games of 2017 are when the Chicago Cubs come to town from May 12-14. Lowest Average Ticket Price on May 14th at $81.
  2. Los Angeles Dodgers
    • Top three most in-demand Los Angeles Dodgers games of 2017:
      1. Philadelphia Phillies at Los Angeles Dodgers on April 29th – Lowest Average Ticket Price, $54
      2. Chicago Cubs at Los Angeles Dodgers on May 27th
      3. Chicago Cubs at Los Angeles Dodgers on May 26th
  1. Kansas City Royals
    • Top three most in-demand Kansas Royals games of 2017:
      1. SF Giants at Kansas City Royals on April 18th – Lowest Average Ticket Price, $58
      2. St. Louis Cardinals at Kansas City Royals on August 7th
      3. SF Giants at Kansas City Royals on August 19th
  1. Cleveland Indians
    • Top three most in-demand Cleveland Indians games of 2017:
      1. Toronto Blue Jays at Cleveland Indians on July 22nd
      2. NY Yankees at Cleveland Indians on August 5th
      3. Toronto Blue Jays at Cleveland Indians on July 21st – Lowest Average Ticket Price, $65

For any questions, please reach out to PR@stubhub.com.

Toronto Blue Jays™ Reach Agreement with StubHub to Become the Club’s Official Ticket Resale Marketplace

The Toronto Blue Jays and StubHub today announced an agreement that designates StubHub as the official fan-to-fan marketplace of the club. Under the one-year agreement, StubHub will offer Blue Jays fans a fully integrated ticketing solution that will enable all Blue Jays Season Ticket Members, Game Pack holders and single-game ticket buyers to re-sell, purchase and electronically transmit tickets conveniently, safely and securely on the StubHub platform.

“We want to provide a safe and convenient platform for Blue Jays fans to experience watching their favourite team live in-stadium.  This partnership does just that,” said Justin Hay, Vice President, Ticket Sales & Operations, Toronto Blue Jays.  “StubHub’s secure and user-friendly digital platform will allow our fans to buy or sell tickets on the secondary ticket market using full integration into our ticketing system.”

“This is a huge step forward expanding our MLB club partnerships by teaming up with Canada’s Team, the Toronto Blue Jays,” said StubHub General Manager, Canada, Jeff Poirier. “With this partnership and integration, Blue Jays fans will enjoy our trusted marketplace backed by our industry leading Fan Protect™ Guarantee as well as a ticket experience rooted in ease and innovation that offers a superior mobile ticketing platform.”

In addition to the ticketing integration, StubHub’s industry-leading technology also provides tools for customers, including pricing guidance for sellers, best value recommendation and panoramic 360-degree virtual view-from-seats for buyers. All Blue Jays tickets will be available on mobile, for both iOS and Android devices, or as print-at-home tickets. Customers can post hard stock tickets for sale; upon being sold, those tickets will be converted to mobile format, and fans will use their smartphones for entry into the stadium.

Through its partnership with the Toronto Blue Jays, StubHub will receive marketing and sponsorship benefits, including stadium signage, hospitality assets and integration with Blue Jays Season Ticket Member accounts on mlb.com/bluejays, allowing Season Ticket Members to post their Blue Jays tickets for sale on StubHub with ease.

WWE® and StubHub Announce Multi-Year Agreement

image003WWE (NYSE: WWE) and StubHub today announced they have reached a multi-year agreement, naming StubHub the company’s exclusive ticket resale marketplace for fans in the United States and Canada.  Through StubHub, WWE’s passionate fan base will have a trusted destination for buying and selling tickets for the most sought-after WWE events.

The agreement is in place in time for fans still looking for ticket options for WrestleMania® 33, which takes place this Sunday, April 2 at the Orlando Citrus Bowl.  In addition to WrestleMania 33, fans can also use StubHub to see ticket options for the 2017 WWE Hall of Fame Induction Ceremony at the Amway Center on Friday, March 31; NXT® TakeOver® at the Amway Center on Saturday, April 1; Monday Night Raw® at the Amway Center on Monday, April 3; and SmackDown® Live at the Amway Center on Tuesday, April 4.

“Our partnership with StubHub will give fans greater access to hundreds of WWE live events,” said Paul Levesque, WWE’s Executive Vice President, Talent, Live Events and Creative.  “StubHub will also provide our fans with exceptional customer service and a secure ticket resale marketplace just in time for all the events ofWrestleMania week in Orlando.”

“StubHub is thrilled to be WWE’s first-ever secondary ticket partner as we prepare for one of the biggest events of the year, WrestleMania, this weekend,” said StubHub General Manager, North America Perkins Miller. “WWE is one of the largest global brands for live events, commerce, and programming, and we look forward to providing their fans with the industry’s leading ticketing technology, exceptional customer service and our robust buying-and-selling marketplace throughout North America.”

The Los Angeles Angels Reach Agreement with StubHub to Become the Club’s Official Ticket Resale Marketplace

The Los Angeles Angels today announced a multi-year agreement with StubHub, designating the company as the official ticket resale marketplace of the Los Angeles Angels. The agreement enables StubHub to offer Angels fans a fully integrated ticketing solution and provide a seamless user experience.

“Our commitment to our fans is providing them with the best option to purchase verified secondary market tickets to Angels games,” said John Carpino, Angels Baseball President.  “StubHub provides our fans a best-in-class experience.”

With Angels tickets fully integrated with the StubHub platform, all Angels season seat holders and single-game ticket buyers can resell and purchase tickets with confidence and ease with the Angels’ safest and most secure way to transmit tickets. In addition to the ticketing integration, StubHub’s industry-leading technology also provides tools for customers, including pricing guidance for sellers and panoramic 360-degree virtual view-from-seats for buyers.

“We are thrilled to officially reunite with the Angels and its fans and expand our MLB club partnerships under our agreement with MLBAM,” said StubHub General Manager, North America, Perkins Miller. “With this partnership and integration, Angels fans will not only enjoy the most trusted fan protection in the industry, but also a ticketing experience rooted in ease and innovation that offers a superior mobile ticketing platform.”

All Angels tickets will be delivered as mobile tickets, available on both iOS and Android devices. Customers can post hard stock tickets for sale; upon being sold, those tickets will be converted to mobile format, and fans will use their smartphones for entry into the stadium.

Through its partnership with the Los Angeles Angels, StubHub will receive full marketing and sponsorship benefits, including in-stadium signage, marketing assets and integration with Angels season seat holder accounts on angels.com, allowing season seat holders to post their Angels tickets for sale on StubHub with ease.